Welcome to Dartmouth Park Florist. These Terms & Conditions govern your use of our online flower delivery services in Dartmouth Park and the surrounding areas. Please read these Terms carefully before placing an order, as they set out your rights and obligations regarding the purchase and delivery of floral products through our website.
By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these Terms, please do not use our online services.
These Terms & Conditions apply to all orders placed through our online portal for flower delivery within Dartmouth Park and the surrounding areas. Whether you are sending flowers locally or to nearby postcodes, these Terms will apply to your transactions with Dartmouth Park Florist.
To place an order for flowers or related products, please browse our selection on our website and add your chosen items to your online basket. Once your selection is complete, you will proceed to checkout, where you will be prompted to enter relevant delivery information, including the recipient’s address, contact details, and any personalised message you'd like to include.
Upon submitting your order, you will receive an automated acknowledgement via our website. This email confirms receipt of your order and includes a summary of the products, delivery details, and the total amount charged. Please check this information carefully and inform us immediately if any details are incorrect.
All orders are subject to our acceptance and product availability. We reserve the right to refuse or cancel an order for reasons including, but not limited to, unavailability of products, errors in the product or pricing information, or payment issues.
Our range of floral products is subject to availability. Occasionally, certain flowers or products may not be available, particularly during peak seasons or due to market conditions. In such instances, we reserve the right to substitute products of equal or greater value and similar style. All substitutions will be made to maintain the overall aesthetic and value of your order. If a major component of your order is unavailable, we will seek your approval before proceeding.
All prices are stated in pound sterling (GBP) and include VAT where applicable. Delivery charges are specified during checkout and may vary depending on the delivery location within Dartmouth Park or the surrounding areas.
Full payment is required at the time of placing your order. We accept payments through major credit and debit cards, as well as other secure online payment methods as indicated during your checkout process. Your payment details are processed securely, and your personal information is protected according to our Privacy Policy.
Should a pricing or product description error occur, we reserve the right to correct such errors and, if necessary, cancel an affected order. In such cases, you will be notified promptly and any payment made will be refunded in full.
We offer flower delivery across Dartmouth Park and surrounding areas, including same-day and next-day delivery on eligible orders placed before the specified cut-off times. Delivery times and dates are not guaranteed, but we make every effort to deliver your flowers on your selected date. We recommend providing complete and accurate recipient information to ensure successful delivery.
In the event the recipient is not available at the time of delivery, our delivery team may leave the flowers in a safe place or with a neighbour, where possible. If no suitable arrangements can be made, a message will be left for the recipient with instructions to arrange re-delivery or collection.
Delivery may occasionally be delayed due to adverse weather or other circumstances beyond our control. We do not accept liability for any late deliveries caused by factors outside our reasonable control. If your flowers have not arrived as expected, please contact us as soon as possible so we can investigate and resolve the issue.
You have the right to cancel your order or make amendments, provided your request is received by us before the preparation or dispatch of your flowers. To request an amendment or cancellation, please contact us promptly with your order details.
If your cancellation or amendment is received after preparation has commenced, or after the flowers have already been dispatched, we cannot guarantee that changes can be made. If cancellation is not possible at that stage, you may be charged the full order amount.
We reserve the right to cancel your order at any time for reasons including, but not limited to, non-availability of products, delivery restrictions, or payment problems. If we cancel your order, you will be notified and any payment made will be fully refunded.
Due to the perishable nature of fresh flowers, returns are generally not accepted. If you believe your delivery is unsatisfactory—for example, if the flowers are damaged or not up to expected standards—please notify us within 24 hours of receipt, providing photographic evidence where possible. We will, at our discretion, offer a replacement or refund for genuinely faulty or unsatisfactory goods.
Refunds, if approved, will be issued through the original payment method within a reasonable timeframe. We strive to resolve all issues to your satisfaction and appreciate your understanding given the perishable nature of our products.
Occasionally, we may offer promotional discounts, vouchers, or special offers for flower delivery in Dartmouth Park. Each promotion is subject to specific terms and is valid only during the promotional period. Only one voucher or promotional code may be used per order unless otherwise stated. Vouchers cannot be exchanged for cash.
It is your responsibility to ensure the accuracy of the order details, including recipient information and special instructions. Dartmouth Park Florist is not liable for failed delivery due to incorrect or incomplete address details provided at the time of order.
If you are ordering flowers for delivery to a business, hospital, or public place, please ensure that full delivery instructions and necessary permissions are provided. We cannot guarantee delivery if access is restricted or refused at the delivery location.
Dartmouth Park Florist will not be liable for any indirect or consequential loss or damage (whether for loss of profit, loss of enjoyment, or otherwise) arising out of, or in connection with, the provision of our services or the delivery of products, except where required by law. Our liability for any claim relating to an order shall be limited to the value of that order.
Nothing in these Terms & Conditions excludes or limits our liability for death or personal injury resulting from our negligence, fraud or fraudulent misrepresentation, or any other liability which may not be excluded by law.
All content and materials provided on this website, including text, images, graphics, and logos, remain the property of Dartmouth Park Florist or its licensors. You may not use, reproduce, or distribute any content from this website for commercial purposes without our explicit written consent.
We are committed to protecting your privacy. Your personal information will be collected and processed only in accordance with the Data Protection Act 2018 and our Privacy Policy. We do not disclose your personal information to third parties except as necessary to fulfil your order or as required by law. For further details, please consult our Privacy Policy.
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms, the services, or products supplied via our website will be subject to the exclusive jurisdiction of the courts of England and Wales.
Dartmouth Park Florist reserves the right to modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on our website. Your continued use of the website and our online flower delivery service in Dartmouth Park following any changes shall be deemed to signify your acceptance of such amendments. We encourage customers to review these Terms regularly for updates.
These Terms & Conditions represent the entire agreement between you and Dartmouth Park Florist in relation to your use of our online flower delivery services and supersede all prior agreements, understandings, and representations.
If you have any queries about these Terms & Conditions or require support with an order, please get in touch via the contact form on our website. We are dedicated to providing a high-quality flower delivery experience to all of our customers in Dartmouth Park and the surrounding areas.
Thank you for choosing Dartmouth Park Florist for your online flower delivery needs.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Dartmouth Park , represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Dartmouth Park .
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
